Support Desk System
Reduce Your Refund Rates, Keep Your Buyers Happy And NeverWorry About Not Answering Your Customer's Emails Again!
Now You Can Side Aside The Mundane Task Of Answering Emails, Set Up A Support Desk For Free And Give Yourself Time To Progress Your Business!..
Support Desk System software with Video Tutorials
8-part video tutorials reveal how you can install a customer support system script in just less than an hour and start using it to keep in contact with your prospects and customers!
Video #1 - What You'll Needcpanel video tutorialsIn this video I'll walk you through where to get the free script, and then install it manually on your server. These include uploading of the script files using an ftp client and creating the MySQL database that is needed for this script to work.Video Time: 12:27 min
Video #2 - Preparationcpanel video tutorialsIn this video I'll walk you through the steps of uploading the script files using cPanel® File Manager, without the need to use a 3rd party ftp client.Video Time: 8:21 min
Video #3 - The Admin Areacpanel video tutorialsIn this video I'll briefly explain on the general overview of the admin area. This will be the area where you will configure the settings of your script.Video Time : 10:37 min
Video #4 - Email Settingscpanel video tutorialsIn this video I'll walk you through working with the email settings in the admin area.Video Time : 4:57 min
Video #5 - Creating Departmentscpanel video tutorialsIn this video I'll show you how to create the department, specify the number of staff and creating the help topics.Video Time : 10:24 min
Video #6 - Knowledge Basecpanel video tutorialsIn this video I'll briefly explain on how to work with the knowledgebase section.Video Time : 4:15 min
Video #7 - Brandingcpanel video tutorialsIn this video I'll show you on how to change the logo on the header of the main page of the script.Video Time : 7:59 min
Video #8 - Main Page Editcpanel video tutorialsIn this video I'll show you on how to edit the main page of the support ticket system. This is where your prospects and customers will go to each time they want to open up a support ticket.Video Time : 4:17 min
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